Xiamen DingZhu(DZ) intelligent equipment Co.,Ltd was founded in 2016. Which was principally engaged in research,development and manufacture of automatically equipment for foundry industry used in plumping hardware,sanitary ,car spares ,valves etc.We provide automatic core shooting machine,gravity die casting machie,automatic Low Pressure Die Casting machine (LPDC), robotic cell grinding and polishing machines.
Above equipments are based on the comprehensive similar product at Domestic and foreignand independent development to adapt to Domestic and foreign of special.
DZ’s factory located in NO.36 Qingxi Road,Guankou Town,Jimei District Xiamen City,Fujian Province.It just takes about 30 minutes to the Gaoqi(Xiamen) Airport,nearly seaport and highway ,so the traffic is very convenient.
Our working process includes a feasibility study and definition of the project and the design, manufacture, predelivery, training, set up and start up and after-sales service.
Dingzhu’s Vision: to be the worldwide famous brand supplier of providing total solutions to customers requirement.
Dingzhu’s Mission: to improve labors tough working environment, enhance work efficiency, completely help owners to reduce production cost.
Dingzhu’s Philosophy: human-oriented, honest, innovative and make the greatest contribution to society.
Dingzhu’s Service: with excellent technology and products, professional dedication to serve customers.
Dingzhu’s Value: innovation, advanced technology’s R&D, serving China and worldwide’s manufacturing industries.
ADVANTAGES OF COMPANY
1) Most competitive price and quality.
2) Auto working, easy operation, save labour.
3) Short delivery time.
4) Import and Export License.
5)After-sales service:Engineers available to serve overseas and Instant service on line.
DZ is looking forward to cooperating with your company and be an active part to your success.
Iran's coustomers visit our factory
India's customers visted our factory
Customers are the parents of the company, the product quality is fundamental, service is the protection, the company has always attached importance to the pre-sale, sale, the after-sales service, the service is regarded as a new competition era of Lirui is.
II. Pre service
To provide customers with a variety of industry trends, technical advice, program design and specifications of the staff, all for the sake of the interests of customers
III. Sale service
To provide customers with detailed and complete product and technical services, product selection, configuration, optimization, etc., to work hard for customers to choose a reasonable cost-effective products
IV. After-sale service
DZ establish a huge service network, configuration of professional maintenance technicians and prospective services have adequate spare parts, at any time to provide users with full service nanny. The company is committed to service timely, quality and service.
4.1 TRAINING SERVICE
DZ provides TRANING service to the end-user in different stages: the equipment’s operation, Maintenance and Upgrades.
4.1.1During the training period in DZ's site, the end-user is responsible for all their engineer’s daily expense.
4.1.2During the traning period in the end-user's site, the end-user is reponsible for DZ technician's daily accommodation.
4.2.1 WARRANTY REPLACEMENT
4.2.2 All claims under warranty must be made promptly and must be received within the applicable warranty period by DZ or its authorized representative. Such claims should include the product serial number when available, the date of shipment, and a full description of the circumstance giving rise to the claim
4.2.3 Before any products are returned or repair, written authorization from DZ or its authorized representative for the return and instructions as to how and where these products should be returned, how and where these products should be returned must be obtained. Any product returned to DZ for examination shall be sent prepaid via the buyer, means of transportation indicated as acceptable by DZ. DZ reserves the right to reject any warranty claim not promptly reported and any warranty claim on any item that has been altered or has been returned by non-acceptable means of transportation.
4.2.4 When any product is returned for examination and inspection, or for any other reason, customer shall be responsible for all damage resulting from importer packing or handing, and for loss in transit, notwithstanding any defect, or nonconformity in the product. In all cases DZ has sole responsibility for determining the case and nature of failure, and DZ’s determination with regard thereto shall be final.
4.2.5 If it is found that DZ’s product has been returned without cause and is still serviceable, customer will be notified and the product returned at customer’s expense; in addition, a charge for testing and examination may be made. All the statement above shall be determined in accordance with the law of the People's Republic of China in case any issues happened. The DZ has the right to revise above terms without announcing publicly, all rights are reserved by the DZ.
4.3 WARRANTY LIMITED
2.2.1. Machineries manufactured by DZ are warranted against defects in material and workmanship for 12 months from the date of shipment.
2.2.2. And DZ’s liability under valid warranty claims is limited, at the option of DZ, to repair, replacement, or refund of an equitable portion of the purchase price of the product. Items expendable in normal use are not covered by this warranty.
2.2.3.All warranty replacement or repair of parts shall be limited to equipment malfunctions which, in the sole opinion of the DZ are due or traceable to defects in original materials of workmanship.
2.2.4. All obligations of DZ under this warranty shall cease in the event of abuse, accident, alteration, misuse or neglect of the equipment.
2.2.5. In warranty period repaired or replacement parts are warranted only. After expiration of the applicable warranty period, the end users shall be charged at the current prices for parts, labor, local importing duties and transportation.
2.2.6. Reasonable care must be used to avoid hazards. DZ expressly disclaims responsibility for less or damage caused by use of its products. Statements made by any person, including representatives of DZ, which are inconsistent or in conflict with the terms of this warranty shall not be binding upon DZ unless reduced to writing and approved by an officer or DZ.
Training is a core course for all the members and we will organize various trainings to help us to improve our abilities and Let us find the beauty of life. We treasure the time we are learning and studying together.To ensure that our team have extensive professional knowledge to serve our valuable customers, we providing regularly additional training and further education for them.
DZ brings relevant professional top talent and technology together for a highly qualified professional team. We have R&D Dep., QC Dep., After-sale service Dep., Production Dep., and Sale Dep., as the expansion of our business, we welcome more friends.
Every worker must passing through the technical exams before operating machine and being trained how to manufacture qualified products, all workers learned that safety is the essential for customers.
R & D Department
DZ have an experienced research and development team supports our customers demands. We invest 10% of total annual sales value as the R&D fund every year, continuously efforts brought innovation to the industry.
Technical Support Department
As one of the leaders of our company, Mr. Lai Dingren has been working in the casting industry for 25 years. He started his career as a certified technician, more than 300 sets of die casting and polishing machines have been produced by his team.He said" with excellent technology and products, professional dedication to serve customers"was our mission.